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Product support

Questions about your Elypuff product?

Email the Elypuff Care Team with product, order, or routine details you choose to share.

Support email

Start an Email

Reference: EWM225

What to Include

  • Amazon order number, if available
  • Dog's approximate weight, age, and breed
  • What you noticed and when
  • Current food, supplements, medications, and product routine

Frequently asked questions

Quick product answers

How many soft chews should I give each day?

Up to 25 lb1 soft chew daily

26–75 lb2 soft chews daily

Over 75 lb3 soft chews daily

Follow the directions on the product label and the container in front of you.

Is this product for all breeds?

The packaging identifies Elypuff Allergy & Itch Relief 5-in-1 for All Breeds. For an individualized question about your dog, use the customized care guide request.

What if my dog has an unexpected reaction?

If your dog has an unexpected reaction, pause use and contact a veterinarian for medical concerns. Email the Elypuff Care Team with the product name, Amazon order number if available, what you noticed and when, and relevant routine details.

Want to share more context?

Prepare an optional whole-dog care request for your own email app.

Build My Dog's Care Guide